Virgin Atlantic staff trained to whisper to put fliers at ease
The UK airline is training its flight attendants in the art of speaking quietly in time for the launch of its Upper-Class Dream Suite, which is equivalent to a Premium Business Class. As far as I know, a quiet and announcement-free premium cabin is one of the criteria to get a 5-star rating in Skytrax. Well, if you pay that much amount of money, you expect more... However, this move of Virgin Atlantic is raising the bar, and I think all airlines should consider this. You may read the spotting at Springwise and discover Upper-Class Dream Suite here .